As both the moment of truth for fulfilling the customer promise, and a significant cost centre, the claims process is a priority for insurance transformation. Connected Claims USA (May 21st and 22nd, Chicago) will explore how to deliver both operational efficiency and a seamless, omnichannel claims customer experience. Join this industry leading summit for insights on: Meet and Exceed Customer Expectations: deliver a seamless, easy to use claims customer experience, incorporating dynamic customer communication across digital and traditional channels, utilising customer data to reduce duplication and increase claims resolution speed. Price: Silver Pass: USD 1599. Speakers: Keith Daly Time: 8:00 am to 4:00 pm.