People expect a lot when they go on a training course, and a run of the mill training puts people to sleep. Training should be about enlivening, inspiring and motivating people. It should give them simple usable skills, and the training room should be a really fun place to be. This is a dynamic, practical course suitable for training professionals of all levels. It's based on the training we give our own excellent trainers. It will give you the confidence to know that whatever is thrown at you, you will be able to make it work. Course Objectives: * Adapt your style and material to suit the situation * Work with difficult situations and people * Change tack quickly and without fuss * Meet people's needs and expectations * Handle your delegates' anxieties and nervousness * Surprise your participants and yourself * Make learning and development exciting and creative Time: 10:00 am - 5:00 pm